8DECEMBER - 2020TECH OUTLOOKIN MY OPINIONCelgene BI Solution Drives Analytics, Compliance and ReportingThe highly-regulated nature of the pharmaceutical industry ­ coupled with historically siloed organizational models and mergers and acquisitions that introduce disparate operational and IT systems to the enterprise ­ often presents barriers to change and innovation. Throw in the need to store, organize, analyze, interpret, and report on ever-growing amounts of data from those myriad systems. Then add an evolving focus on quality metrics by regulatory authorities, and it's clear that business as usual in the pharmaceutical industry will not keep pace in the digital age. A new approach, grounded on innovative IT capabilities, is necessary to succeed and adequately serve patients whose lives depend on existing therapies or who are looking for that next medical breakthrough to treat their life-threatening diseases.Seeking a BI SolutionCelgene Corporation was determined to find a single business intelligence (BI) solution that would integrate data from multiple operations and quality management systems into a single destination to empower the business and allow end users to more easily navigate and utilize their data. Or as Art Malian, Senior Director, Business Intelligence & Master Data Management, summarized it, "We needed to create a unique, purpose-built data repository to enable integrated reporting, analytics, and data visualizations that support our quality and operations processes."According to Paul Daly, Corporate Vice President for Global Quality Operations, "Our previous systems were manual and time consuming, which took away from the time we could spend on analysis and decision-making. In addition, with an eye always on compliance, we recognized the general inherent risks present when data is stored in different systems and of their often heavily manual reporting capabilities."Asking the Right QuestionsCelgene implemented the Quality Analytics and Decision Support System (QUADS) as a comprehensive data integration and analytics solution. To arrive at this solution, they first had to answer some key questions:· How do we pull data together from systems that were not designed to talk to one another?· Will the source system or BI tool require changes to make those connections?· How do these changes fit into our overall master data management strategy?By Joanne Beck, Ph.D., Executive Vice President, Global Pharmaceutical Development & Operations, Celgene CorporationJoanne Beck
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