pharmatechoutlook
5 Ways Artificial Intelligence Can Help Improve Customer Service

5 Ways Artificial Intelligence Can Help Improve Customer Service

By Blythe Lawton, Senior Director, First Associates Loan Servicing

Using Artificial Intelligence to record every call and interaction offers the necessary customer insight to improve key service areas.

Insight
 Technology Touches Every Aspect of the Pharmaceutical & Life Sciences Industry

Technology Touches Every Aspect of the Pharmaceutical & Life Sciences Industry

By Michael Swanick, Global Pharmaceutical and Life Sciences Industry Leader, PwC

Technological advances, empowered consumers, disruptive new entrants, and rising demand by an aging population are ushering in a new era in healthcare—what we at PwC call the “New Health Economy.”

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Insight
Machine Learning and Artificial Intelligence: Revolutionizing the Physician/ Patient Relationship

Machine Learning and Artificial Intelligence: Revolutionizing the Physician/ Patient Relationship

By Kali Durgampudi, VP of Innovation and Mobility, Nuance Communications

The abundance of Internet of Things (IoT) devices and connected technologies being introduced daily are pushing the limits of innovation and raising expectations with every passing day.

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Insight
Clinical Informatics and the Promise of Advanced Technologies

Clinical Informatics and the Promise of Advanced Technologies

By Michelle Woodley, Chief Nursing Information Officer, St. Joseph Health

Clinical Informatics was first designated as a nursing specialty by the American Nurses Association (ANA) in 1992.

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Insight
Connect To Succeed: The Future of IoT in Supply Chain Management

Connect To Succeed: The Future of IoT in Supply Chain Management

By Bryan Tantzen, Senior Director, Kinetic Industry Products, Cisco

The first – and most important – step those in the supply chain management industry should implement is to extend connectivity to new things and devices.

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Insight
Leveraging Digital Health to Deliver Better Patient Outcomes

Leveraging Digital Health to Deliver Better Patient Outcomes

By Miguel Louzan, VP-IT, UCB, Inc.

social media tool targeting patients, doctors and various other stakeholders. For smartphone users, there are some 97,000 mobile health apps available an

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Insight
Supply Chain is in Throes of Transformation

Supply Chain is in Throes of Transformation

By Richard Sherman, Senior Fellow, Supply Chain Centre of Excellence, TCS [NSE:TCS.NS]

Supply chain management has been undergoing a fundamental transformation from “chain” management to “network” management.

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Insight
Industry Collaboration Reshapes Engagement with Healthcare

Industry Collaboration Reshapes Engagement with Healthcare

By Paul Shawah, VP, Commercial Cloud Strategy, Veeva Systems and President at Align Bio-pharma

The life science industry’s commercial model has transformed significantly over the past decade.

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Insight
Promoting Consumerism through the Health Care Technology Lifecycle

Promoting Consumerism through the Health Care Technology Lifecycle

By Raj Bhavsar, CTO, ConnectYourCare

It is hard to believe that just ten years ago, our world revolved around paper—especially in the world of health care. Thanks to rapid technological advances, our world has vastly changed.

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Insight
Natural Language Technologies Augment Data Visualization

Natural Language Technologies Augment Data Visualization

By Boris Evelson, VP, Principal Analyst, Forrester Research

In the ongoing effort to derive insights from massive troves of data, businesses are increasingly realizing the benefits of presenting data in a visual format.

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Insight
Transitioning from Volume-Based to Value-Based Healthcare

Transitioning from Volume-Based to Value-Based Healthcare

By Susan Hawkins, SVP, Population Health, Henry Ford Health System

In today’s national landscape, healthcare organizations are being pressured by consumers and purchasers to compete on value: high quality health outcomes, excellent experiences, and lower costs.

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Viewpoint
Efficient Data Management in the Healthcare Space

Efficient Data Management in the Healthcare Space

By Jim Simpson, SVP & CIO, AvMed

With the abundance of technology around every industry vertical, it may come as a surprise to many that there is no standardized solution for content management.

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Viewpoint
Pharmacy Management in a  Post-Affordable Care  Act Market

Pharmacy Management in a Post-Affordable Care Act Market

By Ellyn Hosch, CIO, Prime Therapeutics

The majority of my career has been in health care— an industry known to be miles behind the curve when it comes to technological innovation, but where I see the greatest opportunity to drive change and improve results.

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Insight
T

Is your Supply Chain Ready for a Transformation?

By Darrell Edwards, SVP & Chief Supply Chain Officer, La-Z-Boy Incorporated [NYSE:LZB]

As global supply chain leaders, likely at some point within our career, we will lead our organization through some type of transformation.

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Insight
Industrializing Operational Excellence through Quality, Innovation and Expertise

Industrializing Operational Excellence through Quality, Innovation and Expertise

By Jinu Jose, Vice President, Operations, Cenduit

While industrialization often leads to better outcomes – quality, productivity, faster turnaround time and lesser risk – we also have observed that it invariably leads to better client satisfaction.

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