Expanding patient-centric care in all areas of healthcare is a huge task. To make this mission a reality current health system is undergoing a seismic change. It is interesting to look at how the supply chain fits into this mix, the patient-centered supply chain.
Health providers have employed a varied range of strategies to harness the supply chain's capacity and make it a catalyst for efficiency and cost savings. A patient-centered supply chain joins supply chain systems with electronic medical records to support the focused pursuit of the objectives- quality, safety, and cost. It involves the fundamental redesign of how supplies are selected, moved, and delivered to the patient care system. Patient satisfaction and preserving health over time is utmost important. The steps that can be adopted to create a more patient-centric supply chain are,
• Creating full synchronization between clinical and operational data - clinical data needed for optimal patient treatment and the operational information surrounding the patient should have a correlation. Without this, it is impossible to know details about devices implanted in a patient by verifying patient's medical records. The hemodynamic monitoring system is a good example of this.
Because of outdated manufacturer's catalogs, multiple methods of cataloging the same products, and the introduction of unmarked items into the treatment room, the medical team finds it difficult to record device details accurately. This results in a lack of integrity in recorded information and low reliability. Switching to optical character recognition (OCR) instead of barcode readers is a solution for this. OCR is widely used in clinical medicine today.
• Streamlining facility through active approach - Switching from passive mode to an active approach will make it easier to avoid mistakes before they happen. In medical healthcare, an error can be a matter of life.
This operational reconfiguration of patient-centered supply chain helps to
• Reduce supply room visits
• Effective actioning of supply technicians to handle supply deliveries
• Save time by putting the right supplies
• Reduce the delay to patient care
• Deploy caregivers where they are needed the most
Implementing a patient-centric supply chain establishes a connection that offers the best strategy for delivering the value and cost efficiency upon demand.