Schlafender Hase
Making a Difference through Efficient Proofreading

Schlafender Hase started with a problem—and became successful because it found a solution. The problem came from the customer; the solution from Schlafender Hase. That was almost 20 years ago. Since then Schlafender Hase has grown because it continues to do what it did at the beginning: Listen to customers, understand their need—meet their need. The problem: proofreading. The solution: TVT. The first customer was one of the world’s leading pharmaceutical companies. Out of one became many. Today, almost all of the global pharmaceutical leaders are customers of the Frankfurt-based company.

Proofreading is always difficult and always important, but the stakes are the highest in the pharma and medical devices industry. Incorrect information can impact not only a company’s brand and bottom line but also patients’ health. An error in patient information is not just the difference between right and wrong, in worst case, it spells the difference between life and death.

How can you make sure that the information the user reads is error-free? The simple answer: good proofreading. In the beginning the challenge was to verify text, hence TVT—Text Verification Tool. But things became increasingly complex—and TVT became ever more sophisticated. Today, proofreading means verifying text in multiple languages in the same document, including right-to-left languages life Arabic, Hebrew, and Braille. Various file types must be compared. Manuscripts no longer include just text; they include, for example, tables and embedded images; and, in the case of manuscripts for medical devices, there can be hundreds of pages.

Using TVT Connect to integrate with an information management system will open new possibilities for increased automation and efficiencies, heightened safety, and greater convenience

The development of TVT reflects the development of the packaging and labeling processes in the global health industry. Today, TVT verifies text, tables, embedded images, spelling, and completed artworks. A state-of-the art barcode checker is nearing launch.

The world’s health industries are not just the most highly regulated industries, they are also among the most competitive. Just getting it right is not enough. To be competitive, you have to get it right ever faster, with fewer resources. Automation is a given. Making the automated tool faster and easier to use while ensuring software quality, providing quick, competent customer service around the world, E-Learning, online individual training, and regular webinars—that’s what makes TVT the leader. Numerous case studies document that users save significant time and money and nerves with TVT.

Regulations change, competition increases, and customer needs continue to drive change at Schlafender Hase. The company recently introduced TVT Connect, an API that enables TVT—with full functionality—to integrate with an artwork management system (AMS) or any other information management system on the market. “Using TVT Connect to integrate with an information management system will open new possibilities for increased automation and efficiencies, heightened safety, and greater convenience,” said Frank Hessler, Managing Director of Schlafender Hase. Mr. Hessler is convinced that the qualities that make TVT the leader in the pharma industry can also make TVT the leader in industries like fast-moving consumer goods (FMCG) and consumer product goods (CPG). Since TVT Connect was introduced in October, Schlafender Hase has already integrated TVT with the information management systems of Esko, the AMS used by the world’s leading consumer brands, and Perigord, the leading AMS developed for the life science industry.